How do I file a RERA complaint in Delhi against a builder?
Updated · 26 July 2026
Delhi RERA handles complaints for projects registered in Delhi NCT. Complaints are filed at rera.delhi.gov.in. Filing fee is ₹1,000 for individual homebuyers. Important: many projects marketed as 'Delhi NCR' are under Haryana RERA (Gurugram, Faridabad) or UP RERA (Noida, Ghaziabad) — not Delhi RERA. Confirm your project's registration before filing.
Delhi RERA, Haryana RERA or UP RERA — which one?
'Delhi NCR' is a marketing term, not a legal jurisdiction. To identify your RERA authority:
- Delhi RERA (rera.delhi.gov.in): Projects within the National Capital Territory — Dwarka, Rohini, Vasant Kunj, Saket, Lajpat Nagar, Janakpuri etc. RERA registration numbers begin with DLRERA.
- Haryana RERA (hrera.org.in): Gurugram (Gurgaon), Faridabad, Panchkula, Sonipat. Registration numbers include 'HARERA'.
- UP RERA (up-rera.in): Noida, Greater Noida, Ghaziabad. Registration numbers include 'UPRERAPRJ'.
What complaints can Delhi RERA handle?
- Delayed possession: Interest at prescribed rate for delay, or refund + interest.
- Construction defects: Within 5 years under Section 14(3) of RERA.
- Misrepresentation: Undelivered amenities or changed specifications.
- Failure to return documents: Builder retaining original title documents after cancellation or loan closure.
- Unregistered projects: Report builders selling above-threshold projects without RERA registration.
Step-by-step: filing on the Delhi RERA portal
1. Confirm project at rera.delhi.gov.in → Registered Projects; note RERA number and registered completion date.
2. Create complainant account with Aadhaar/PAN authentication.
3. Fill online complaint form — chronological facts, specific relief, calculated interest amount.
4. Upload: allotment letter, registered sale agreement, payment receipts, builder correspondence.
5. Pay ₹1,000 filing fee online.
6. Receive complaint number; Delhi RERA schedules hearings within 45–60 days.
7. Orders appealable to Delhi Real Estate Appellate Tribunal within 60 days.
2. Create complainant account with Aadhaar/PAN authentication.
3. Fill online complaint form — chronological facts, specific relief, calculated interest amount.
4. Upload: allotment letter, registered sale agreement, payment receipts, builder correspondence.
5. Pay ₹1,000 filing fee online.
6. Receive complaint number; Delhi RERA schedules hearings within 45–60 days.
7. Orders appealable to Delhi Real Estate Appellate Tribunal within 60 days.
Practical realities of Delhi RERA enforcement
Verify builder's filing compliance: Check on the portal whether your builder has filed the mandatory quarterly updates. Builders who stop filing are often in financial distress — a warning sign for enforcement difficulties.
Consumer forum parallel remedy: The Supreme Court has confirmed that RERA and consumer forum remedies can be pursued simultaneously (Imperial Structures v. Surinder Kumar Goyal). NCDRC may offer faster execution in some cases.
IBC route for insolvent builders: If the builder is financially distressed, consider filing before NCLT under the Insolvency and Bankruptcy Code — homebuyers have priority as financial creditors.
Consumer forum parallel remedy: The Supreme Court has confirmed that RERA and consumer forum remedies can be pursued simultaneously (Imperial Structures v. Surinder Kumar Goyal). NCDRC may offer faster execution in some cases.
IBC route for insolvent builders: If the builder is financially distressed, consider filing before NCLT under the Insolvency and Bankruptcy Code — homebuyers have priority as financial creditors.
Reference Citation: Real Estate (Regulation and Development) Act, 2016 (Sections 18, 31, 40); Delhi Real Estate Rules, 2016; rera.delhi.gov.in
Disclaimer: Content provided here is for general legal knowledge only and does not constitute formal legal advice. If you have an urgent or specific matter, please consult a registered advocate.