How do I file a RERA complaint in Telangana against a builder (TSRERA)?

• Delayed possession beyond the date committed in the builder-buyer agreement
• Refund with interest where you choose to withdraw from a delayed project
• Deviation from the sanctioned plan, specifications, or amenities promised
• Non-registration of a project that should have been registered with TSRERA before sale
• Failure to form the association of allottees or hand over common areas

Confirm the project is TSRERA-registered before filing — the portal maintains a public registry of registered projects and promoters, and an unregistered project may need to be pursued through the police/consumer forum instead if the promoter is evading RERA jurisdiction entirely.

1. Register an account on the TSRERA website with your details.
2. Select 'File a Complaint' and enter the promoter's name, project name/registration number, and the nature of the complaint.
3. Upload evidence — the builder-buyer agreement, payment receipts, correspondence demanding possession or refund, and any project-registration details.
4. Pay the filing fee (₹1,000) online via card or net banking.
5. Track status through the portal's case-tracking feature; TSRERA will notice the promoter and schedule a hearing.

TSRERA can direct the promoter to complete the project, pay delay interest, issue a refund with interest, or comply with the registered specifications. If the promoter does not comply, the order is executable as a decree of a civil court — you can approach the Collector for execution rather than filing a fresh civil suit. Either party can appeal an order to the Telangana Real Estate Appellate Tribunal within the limitation period specified in the RERA Act (60 days, extendable in limited circumstances).